ClassFit vs TeamUp

A data-derived, sourced comparison. Every value below links to where we found it.

ClassFit: priced as a percentage of revenue, no in-person payments.

TeamUp: priced per active customer, no broadcast emails.

Price at three example sizes

Studio size	ClassFit	TeamUp
Solo operator	$60/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$119/mo0–100 active customers$119/mo for 0–100 active customers
Established studio	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$119/mo0–100 active customers$119/mo for 0–100 active customers
Growing multi-site	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$219/mo201–300 active customers$219/mo for 201–300 active customers
Base plan headline price: ClassFit $45/mo, TeamUp $119/mo. Excludes payment-processing fees and add-ons — see the full cost calculator.

Where they differ

Scheduling & Booking

Attendance Tracking	Check-in via the class page Clients tab on any device; self check-in or manual. Recorded to client historyConfirmed	Staff mark 'attended'/'no-show' from the class page, plus a Kiosk for customer self check-inConfirmed
Booking Windows	Services have a 'how soon can clients book (hours)' lead-time settingConfirmed	YesConfirmed
Brandable Booking Widget	Widget matches your brand colours and logo, including the loading tickerConfirmed	Partial — the embedded Customer Site takes your logo, colours, fonts and class-type colours; widget exposes only width, default view and ve…Confirmed
Bulk Class Creation	Recurrence rules by day with indefinite or custom end date; ClassFit generates classes ~3 months ahead automaticallyConfirmed	Class Types carry weekly repeating time slots, including every 2/3/4 weeksConfirmed
Cancellation Windows	Per-class refund policy: no refunds, 'refund if replaced', or full refund at 1/3/6/12/24/48 hours before startConfirmed	YesConfirmed
Courses	Buying a course package auto-enrols the client into all linked classes; expiry runs from purchase dateConfirmed	YesConfirmed
Duplicate Classes	Partial — class creation offers 'select existing class details as a template' to pre-fill from an existing class; no explicitly named dupli…Confirmed	NoConfirmed
Embeddable Calendar Widget	Two lines of code; documented for WordPress, Wix, Squarespace, Weebly, GoDaddy, Shopify and plain HTMLConfirmed	YesConfirmed
No-show Tracking	No-shows show on the client profile; configurable no-show policies for unlimited memberships/class packs, up to financial penaltiesConfirmed	Mark no-shows, and a Penalty System charges a fee after N no-shows/late cancels (penalties apply to recurring memberships only, not packs)Confirmed
Recurring Bookings	Implemented as a recurring membership package linked to a specific class time; client auto-enrols and opts outConfirmed	'Recurring Reservations' hold a customer's spot in the same class each week; recurring appointments also supportedConfirmed
Shareable Booking Links	A ClassFit business profile page acts as a hosted booking page for businesses without a websiteConfirmed	The Customer Site has its own URL, and you can share calendar links filtered by event, instructor or venueConfirmed
Staff Substitution	YesConfirmed	Edit the class from the Calendar and change the Instructors field on a single class or a recurring time slotConfirmed
Waiting Lists	Automatic once capacity is reached; first in queue gets 1 hour to accept, and within 12 hours of start all waitlisters are notified at onceConfirmed	YesConfirmed

Memberships & Packages

Custom Package Rules	Expiry date, class counts and linked classes are all configurable, and editable per client after purchaseConfirmed	Packs and prepaid plans support usage limits, expiry dates (extendable), start dates and per-class-type validityConfirmed
Failed Payment Handling	Features page states failed payments are chased; KB documents card-decline handling and re-attempting paymentConfirmed	Automatic retries, payment statuses, failed-payment thresholds, and GoCardless/Stripe failure resolution flowsConfirmed
Hold Multiple Memberships / Packs at Once	YesConfirmed	A customer can hold several valid memberships/packs at once, but the booker picks which one to use rather than the system auto-selecting by…Confirmed

Clients

Booking History	Profile shows class attendance plus no-shows and cancellationsConfirmed	YesConfirmed
Client Export	Features page states import/export of clients; KB index lists a contact-export article, though the article itself was not retrievableConfirmed	YesConfirmed
Client Import	Existing contacts can be uploaded and profiles auto-created; ClassFit assists with migrations involving active memberships/packsConfirmed	Import spreadsheet supplied, plus free assisted migration from Mindbody, Glofox, Wodify, ZenPlanner, Bookwhen etc.Confirmed
Client Notes	Auto-saving notes field on the client profile, visible to organisers onlyConfirmed	Free-text notes via CRM Interactions/Activity Log, plus flagging issues on a profileConfirmed

Payments

Discount / Promo Codes	YesConfirmed	Including bulk-creation of codes and per-purchase-type validityConfirmed
Gift Cards	Tools > Gift Cards; set value, currency and expiry days. Buyer receives a unique code, redeemed via 'Use Gift Card' at checkoutConfirmed	Sold via POS or the Customer Site Store, with a Gift Cards report; not yet available in the Custom Branded AppConfirmed
In-Person Payments	NoConfirmed	Built-in Point of Sale with Stripe Terminal card reader supportConfirmed
Multi-Currency Support	Currency is selectable per product (e.g. gift cards); Stripe Connect supported internationallyConfirmed	Multiple currencies supported across countries, but each account is locked to one currency chosen at signup that cannot be changed laterConfirmed
Payment Reporting	Payments dashboard (PIN-protected) with CSV export; additional reporting available via StripeConfirmed	Invoice Items, Item Summary, Invoice Transactions and Upcoming Billing reportsConfirmed
Refunds	Via Stripe; class-credit refunds are immediate, card refunds take 3-5 daysConfirmed	Full/partial refunds in-app, offline refund recording, and refund-as-account-credit optionConfirmed
Secure Card Payments	Stripe only; ClassFit adds 2% at source on top of Stripe's feesConfirmed	Via integrated Stripe (cards) and GoCardless (Direct Debit); PayPal, Braintree, Authorize.net retired Oct 2024Confirmed

Communication

Booking Reminders	Email reminders before class (email only; no SMS)Confirmed	YesConfirmed
Broadcast Emails	Partial — you can email a class roster (all attendees, roster+waitlist, or waitlist only). No segment-wide or all-client broadcast found; M…Confirmed	NoConfirmed
Custom Email Templates	Email branding (logo, colours) is customisable; KB documents template creationConfirmed	Editable notification content, plus account-wide email branding (from name, reply-to, template/signature)Confirmed
Email Marketing	NoConfirmed	No campaign builder — automated lifecycle/pre-post notifications only; marketing campaigns require exporting to Mailchimp or Constant Conta…Confirmed
Mailchimp Integration	One-way sync of name, email and phone for all active clients; auto-subscribed, no selective or manual syncConfirmed	YesConfirmed
SMS Broadcasts	NoConfirmed	Broadcast SMS to customer segments or class attendees (customer opt-in required)Confirmed
SMS Notifications	NoConfirmed	Automated SMS, but only in supported countries (US, Canada, UK, Ireland, Spain, France, Germany, Netherlands)Confirmed

Forms & Compliance

Custom Intake Forms	Built by selecting from a preset question library (emergency contact, blood pressure, pregnancy etc.) rather than a free-form builderConfirmed	YesConfirmed
Digital Waivers	Upload your own waiver and T&Cs via Tools; presented at checkout for agreement. Click-to-agree rather than drawn e-signatureConfirmed	YesConfirmed
Downloadable Form Responses	Partial — responses save to the client profile and a copy is emailed to you on submission; no bulk export or download documentedConfirmed	Signed Waivers report and form responses on the customer profile, downloadable as CSVConfirmed
Required Forms Before Booking	Forms and waiver agreement are part of checkout and must be completed before attendance is confirmedConfirmed	Pre-registration/purchase forms block registration until completed; forms can expire and require resubmissionConfirmed

Staff Management

Custom Staff Permissions	Four levels: profile-only (default), Instructor, Manager (all except Payments and Settings), and CustomConfirmed	YesConfirmed
Instructor Revenue Reports	Partial — reports include teacher performance statistics and allow filtering by teacher, but a revenue-by-instructor figure is not explicit…Confirmed	YesConfirmed
Payroll Summaries	Tools > Payroll, define pay per team member, export to CSV. Pay-rate structures (hourly/per-session/commission) not documentedConfirmed	Pay Rates plus the Instructor Hours and Pay Rates report (downloadable)Confirmed
Staff Accounts	YesConfirmed	Unlimited staff logins included at no extra costConfirmed
Staff Attendance	No separate instructor attendance record — the instructor performs client check-in, which serves as the attendance workflowConfirmed	No time clock — the Instructor Hours report derives hours from scheduled/taught classes rather than clock in/outConfirmed
Staff Scheduling	Instructors are assigned per class, and the system blocks double-booking an instructor at the same timeConfirmed	Instructor availability schedules for appointments and instructor assignment on classes/courses; no general shift/rota toolConfirmed

Reporting

Activity Log	Activity page logs every account action; filter by client name, class or package, and by all / client-only / admin-only activityConfirmed	Partial — Activity Feed and per-customer Activity Log record who made each registration/purchase, and a Field Changes report tracks edits;…Confirmed
Attendance Reports	Attendance rates by class and sign-ups over any date rangeConfirmed	YesConfirmed
Full Audit History	YesConfirmed	Customer interactions and lifecycle activity are 'kept indefinitely, while the customer exists in your account' — no stated truncation wind…Confirmed
Membership Reports	YesConfirmed	All Customer Memberships, All Membership Holds, plus purchased/cancelled-in-period and 'Slipping Away' retention reportsConfirmed
Occupancy Reports	Partial — attendance rates by class and class popularity metrics are reported; no fill-rate/utilisation report named as suchConfirmed	Instructor Hours report shows occupancy and no-shows per class; All Classes & Appointments report shows average attendance by start time, d…Confirmed
Package Reports	Partial — a 'Purchased Class Packages' view lists purchased packs with expiry and classes remaining. Not a reporting/analytics moduleConfirmed	Packs/prepaid plans appear in the All Customer Memberships report, with 'Pack Running Low' notificationsConfirmed
Revenue by Class	Revenue generated from each class, plus average cost per class, filterable by class typeConfirmed	YesConfirmed
Revenue by Instructor	Partial — reports filter by teacher and show teacher performance stats, but revenue attributed per instructor is not explicitly documentedConfirmed	YesConfirmed
Revenue Reports	Revenue over last month / 3 months / 12 months or custom range, filterable by class type, location and day of weekConfirmed	YesConfirmed
Visual Dashboards	Colour-coded charts on the analytics page plus a main dashboardConfirmed	Business Dashboard with revenue charts and membership data, report chart view and 30-day trend widgets, plus an AI Business AdvisorConfirmed

Integrations

Apple Calendar	NoConfirmed	One-way only — subscribe to a TeamUp iCalendar feed; changes made outside TeamUp do not sync backConfirmed
Google Calendar	NoConfirmed	2-way sync with Google Calendar (external events block appointment availability), refreshing every 5 minutesConfirmed
Outlook Calendar	NoConfirmed	One-way only — add the TeamUp iCalendar feed via Outlook's Internet Calendars; no 2-way Microsoft 365 syncConfirmed

Multi-Location

Additional Locations	Unlimited locations at no extra charge — locations are a central venue library within the single account; pricing is revenue-based, not per…Confirmed	Unlimited locations (Venues) under one account at no extra charge — pricing is by active customers, not sitesConfirmed
Calendars / Seats Included	No calendar/seat model — pricing is 2% of monthly revenue (min $45, max $120/mo) with unlimited instructors, classes, clients and locationsConfirmed	Not applicable — TeamUp prices on active customers only, with unlimited staff accounts/calendars included on every planConfirmed
Centralised Multi-Location Management	Partial — multiple venues run from one account with shared clients, and reports filter by location; no distinct HQ/franchise or per-site su…Confirmed	Multiple Venues (with rooms) in one account, a shared customer base, and calendar/reports filterable by venueConfirmed
Separate Booking Embeds Per Location	NoConfirmed	Share a Customer Site calendar link filtered by venue, and the embedded widget can show selected venues onlyConfirmed

Branded Apps

Branded Android App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on Google Play under the business's own name…Confirmed	Custom Branded App add-on at £79/$99/€89/A$149 per month; TeamUp publishes it on Google Play under your brandConfirmed
Branded iOS App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on the App Store under the business's own na…Confirmed	Custom Branded App add-on at £79/$99/€89/A$149 per month; TeamUp publishes it in the App Store under your brandConfirmed
Custom Branding	Logo and colours across the booking widget and emails, included in the base price (branded apps are a separate add-on)Confirmed	Customer Site logo, colours and fonts; email branding; and full app branding on the paid branded appConfirmed
Push Notifications	App notifications in the standard client apps; branded apps add push for updates and offersConfirmed	Instant or scheduled pushes plus class reminders, waitlist alerts and chat, via the Custom Branded App add-onConfirmed

Support

24/7 Email Support	CONFLICT — Marketing/homepage claim 24/7 human email support (avg ~1.5h). Help centre still publishes business hours 9:00am–11:00pm GMT, 7…Confirmed	NoConfirmed
Email Support	YesConfirmed	Email or ticket support available during published hours — not 24/7Estimated
Free Data Migration	Partial — features page states "We move your data from your old software for you, free". The setup-services page is narrower: contacts with…Confirmed	'Our import service is completely free of charge'; imports contacts, memberships, form responses and saved Stripe/GoCardless payment detailsConfirmed
Knowledge Base	Public help centre with ~115 articles across 11 categories, plus video tutorialsConfirmed	YesConfirmed
Live Video Support	CONFLICT — Help centre emphasises email and points voice needs to booking a demo. Homepage/features offer Zoom calls / screen-share support…Confirmed	Email support 9AM-12AM GMT/BST Monday-Sunday (7 days), with the option to book a call — not a standing 7-day Zoom deskConfirmed

Everything both ClassFit and TeamUp do (18 features)