Glofox

Gym and studio management software (an ABC Fitness product) sold via quote-based tiers rather than published pricing.

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Strengths

Brandable Booking Widget
Web Portal customisable to the brand's colour scheme, with Week/Day/List layouts
Confirmed
Courses
'Courses' are a distinct object from Classes: client enrols once and is booked into every session
Confirmed
Hold Multiple Memberships / Packs at Once
A client can hold a membership plus credit packs; Price/Eligibility rules decide which applies, and a valid credit is used even where the m…
Confirmed
Gift Cards
No dedicated gift-card module — sold as a Store product issuing a Purchase Code, redeemed by topping up the recipient's Account Balance. St…
Confirmed

Watch out for

Bulk Class Cancellation
Partial — deleting from the class slide-out cancels only that instance (refunding credits); a whole series is stopped by setting an end dat…
Confirmed
Recurring Bookings
'Recurring Class Bookings' for unlimited/restricted memberships, plus 'Recurring Appointment Bookings'
Confirmed
Failed Payment Handling
Failed Payment Report, automated retries, payment links to collect failed subscription payments, and an NSF fee solution
Confirmed
In-Person Payments
Glofox POS Terminal, plus cash/bank/complimentary/pay-later methods configurable as staff-only
Confirmed

Pricing

$275/mo

Estimated

Essential start price, US; EUR page lists €220/€300/€515

Contract: No multi-year lock-in per vendor; no onboarding fee publishedEstimated
Setup fee: None — (no onboarding fee stated)Estimated
Payment processing: 5.9 % + $0.60 all-in (Stripe pass-through + Glofox surcharge, per third-party estimate); GoCardless bank debit ~1%Estimated

Estimated monthly cost

Same formulas as the cost calculator, at three example studio sizes — cheapest applicable published plan per size. Includes vendor platform fees on revenue where they apply; excludes card processing and add-ons.

Solo operator

$275/mo

Essential

$275/mo per location × 1 (US start price; EUR page shows €220)

Established studio

$275/mo

Essential

$275/mo per location × 1 (US start price; EUR page shows €220)

Growing multi-site

$825/mo

Essential

$275/mo per location × 3 (US start price; EUR page shows €220)

Features

Scheduling & Booking

Classes	Yes	Confirmed
1:1 Appointments	Yes	Confirmed
Courses	'Courses' are a distinct object from Classes: client enrols once and is booked into every session	Confirmed
Recurring Bookings	'Recurring Class Bookings' for unlimited/restricted memberships, plus 'Recurring Appointment Bookings'	Confirmed
Waiting Lists	Yes	Confirmed
Capacity Limits	Yes	Confirmed
Booking Windows	Yes	Confirmed
Cancellation Windows	Cancel notice period, late-cancellation toggle and penalty system, set per class/appointment/facility type	Confirmed
Attendance Tracking	Manual check-in from the class Booked List ('Check in everyone'), plus check-in kiosk and barcode scanners	Confirmed
No-show Tracking	No Shows Report, a Strike System, and Automated No-Show & Late Cancellation Fees	Confirmed
Staff Substitution	Class edit allows once-off edits to a single instance including the trainer	Confirmed
Embeddable Calendar Widget	'Web Portal' embed, with guides for WordPress, Wix, Squarespace, Shopify, Webflow, Framer, Duda and GoDaddy	Confirmed
Shareable Booking Links	Yes	Confirmed
Brandable Booking Widget	Web Portal customisable to the brand's colour scheme, with Week/Day/List layouts	Confirmed
Duplicate Classes	No explicit duplicate action — Glofox uses reusable class types that auto-generate weekly; once-off instances are added from the Calendar.…	Confirmed
Bulk Class Creation	Classes are created weekly from a chosen start date automatically; an optional end date stops generation	Confirmed
Bulk Class Cancellation	Partial — deleting from the class slide-out cancels only that instance (refunding credits); a whole series is stopped by setting an end dat…	Confirmed

Memberships & Packages

Memberships	Yes	Confirmed
Class Packs	'Service Credit Packs'	Confirmed
Custom Package Rules	Credit count, expiry, price and eligibility (specific classes or a category) all configurable	Confirmed
Hold Multiple Memberships / Packs at Once	A client can hold a membership plus credit packs; Price/Eligibility rules decide which applies, and a valid credit is used even where the m…	Confirmed
Automatic Renewals	Yes	Confirmed
Failed Payment Handling	Failed Payment Report, automated retries, payment links to collect failed subscription payments, and an NSF fee solution	Confirmed
Drop-in Pricing	A separate drop-in price for people without memberships, set per class	Confirmed
Advanced Packages (Multi-Class)	Not verified	Estimated

Clients

Client Profiles	Yes	Confirmed
Booking History	The 'Activity' tab on each client profile logs classes booked, attended, cancelled and waitlists, with timestamps	Confirmed
Client Notes	Yes	Confirmed
Client Import	Handled by a dedicated Onboarding Manager as part of migration rather than a self-serve CSV importer	Confirmed
Client Export	Yes	Confirmed
Customer Search	Global Search, client filters, and barcode lookup	Confirmed

Payments

Secure Card Payments	Glofox Payments, powered by Stripe, with 3D Secure	Confirmed
Automatic Billing	Recurring card billing plus GoCardless direct debit and ACH	Confirmed
Saved Payment Cards	Yes	Confirmed
Refunds	Full and partial refunds; Receptionists can issue refunds too	Confirmed
Payment Reporting	Sales report, Transactions List, Failed Payment Report, Money Owed report and payouts	Confirmed
Multi-Currency Support	Local currency of 35 Stripe-supported countries; one currency per studio account	Confirmed
Discount / Promo Codes	Yes	Confirmed
Gift Cards	No dedicated gift-card module — sold as a Store product issuing a Purchase Code, redeemed by topping up the recipient's Account Balance. St…	Confirmed
Online Payments at Booking	Yes	Confirmed
In-Person Payments	Glofox POS Terminal, plus cash/bank/complimentary/pay-later methods configurable as staff-only	Confirmed
Payment History	The Transactions tab on the client profile	Confirmed

Communication

Booking Confirmations	Yes	Confirmed
Booking Reminders	Yes	Confirmed
Cancellation Emails	Automated email preferences cover booking/cancellation notifications; staff can also push a group message to a class before cancelling it	Confirmed
Custom Email Templates	Custom email templates plus a drag-and-drop Email Editor	Confirmed
Mailchimp Integration	Native, configured from Settings > Integrations (the only integration listed on that tab)	Confirmed
Email Marketing	Campaigns, Audiences, Automations and XLerate workflows (XLerate is an add-on on Essential/Boost, included on Elite)	Confirmed
Broadcast Emails	Send to filtered/segmented client and lead lists	Confirmed
SMS Notifications	SMS including two-way; consumes purchased SMS credits	Confirmed
SMS Broadcasts	SMS to a filtered list of clients; charged per SMS credit	Confirmed

Forms & Compliance

Custom Intake Forms	Limited — no general form builder. Settings > Forms allows custom terms, waivers and 'create your own questions' that feed profile Notes; L…	Confirmed
Digital Waivers	E-Agreements plus Waiver / Parental Waiver / Membership T&Cs / Drop-in T&Cs in Settings > Forms	Confirmed
Required Forms Before Booking	Clients are prompted to sign outstanding e-agreements in the Member App, Web Portal and Pro app before proceeding	Confirmed
Downloadable Form Responses	Not verified	Estimated

Staff Management

Staff Accounts	Each staff member logs into the dashboard with their own profile; a Trainer role exists, and Glofox Pro is the staff mobile app	Confirmed
Staff Scheduling	Trainer schedules and availability drive client-side appointment booking; trainers assigned per class	Confirmed
Staff Attendance	No	Estimated
Payroll Summaries	Pay Rates with per-class and per-appointment base rates by trainer, attendee-threshold bonuses, and a payroll report	Confirmed
Instructor Revenue Reports	Trainer Insights report, plus Sales Attributions to credit sales to staff	Confirmed
Custom Staff Permissions	No — four fixed preset roles only (Super Admin, Admin, Receptionist, Trainer); permissions are not individually configurable	Confirmed

Reporting

Revenue Reports	Sales report, Scheduled Revenue report and Reconciling Revenue reports	Confirmed
Attendance Reports	Visits report and per-class attendance reporting	Confirmed
Membership Reports	Members, New Memberships, Lost Members, Members At Risk, and Membership Plan Changes reports	Confirmed
Package Reports	Partial — credit packs reported through Sales/Members reports and client filters rather than a dedicated packages-remaining report	Estimated
Visual Dashboards	Dashboard home plus ABC Insights for Glofox analytics	Confirmed
CSV Export	Yes	Confirmed
Activity Log	No general admin audit trail; the per-client Activity tab logs that client's bookings and cancellations with timestamps, and Sales Attribut…	Confirmed
Full Audit History	Not verified	Estimated
Revenue by Instructor	Trainer Insights report and Sales Attributions	Confirmed
Revenue by Class	Sales report breaks revenue down by item sold; Class Performance covers bookings/attendance per class	Confirmed
Occupancy Reports	Class Performance report compares bookings vs check-ins per class and per time slot	Confirmed

Integrations

Mailchimp	Yes	Confirmed
Google Calendar	No native Google Calendar sync documented; possible indirectly via Zapier	Confirmed
Apple Calendar	No	Confirmed
Outlook Calendar	No	Confirmed
Xero	No native Xero integration — no help-centre coverage; only reachable via Zapier	Confirmed
QuickBooks	No native QuickBooks integration — only reachable via Zapier	Confirmed

Multi-Location

Calendars / Seats Included	Not a pricing dimension — plans priced per location/tier (Essential from $99/mo, then Boost, Elite, Enterprise), not per staff calendar; no…	Confirmed
Additional Locations	Supported; priced per location by quote. Multi-location analytics is a paid add-on on all tiers, and bulk multi-location configuration is E…	Confirmed
Centralised Multi-Location Management	Roaming memberships and roaming Admins span studios, with multi-location analytics as an add-on and bulk config on Elite	Confirmed
Separate Booking Embeds Per Location	Each studio has its own schedule/booking surface; members switch site via a studio dropdown in the Member App	Confirmed

Branded Apps

Branded iOS App	'Standalone App' published under the business's own App Store listing; add-on on Essential/Boost, included on Elite	Confirmed
Branded Android App	Standalone App published to the business's own Google Play listing; add-on on Essential/Boost, included on Elite	Confirmed
Custom Branding	Member App and Standalone App customisation, plus Web Portal colour scheme	Confirmed
Push Notifications	Including targeted pushes to segments and to a class's booked/cancelled lists	Confirmed

Support

24/7 Email Support	No published SLA or 24/7 human guarantee — support via email, in-product chat and regional phone lines; operator reports often cite slow em…	Estimated
Live Video Support	No Zoom/video support stated. Closest: 1-on-1 onboarding with a dedicated Onboarding Manager, customer success team, in-product chat and re…	Confirmed
Knowledge Base	Public Zendesk help centre with ~337 articles, plus an on-demand Glofox Learning Platform	Confirmed
Free Data Migration	A dedicated Onboarding Manager handles data migration as part of onboarding; member-data-only or member-plus-payment-data options. No separ…	Confirmed
Email Support	Yes	Estimated

Spotted something out of date? Check the vendor's site — every badge above links to the exact source we used, with its last-verified date.