ClassFit vs Vagaro

A data-derived, sourced comparison. Every value below links to where we found it.

ClassFit: priced as a percentage of revenue, no in-person payments.

Vagaro: priced per staff member, no mailchimp integration.

Price at three example sizes

Studio size	ClassFit	Vagaro
Solo operator	$60/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$30/moStandard$30 base + $10/additional employee calendar (capped at 6 extras) = $30/mo
Established studio	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$70/moStandard$30 base + $10/additional employee calendar (capped at 6 extras) = $70/mo
Growing multi-site	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	—
Base plan headline price: ClassFit $45/mo, Vagaro 30 USD/month ongoing base+ /extra employee calendar. Excludes payment-processing fees and add-ons — see the full cost calculator.

Where they differ

Scheduling & Booking

Attendance Tracking	Check-in via the class page Clients tab on any device; self check-in or manual. Recorded to client historyConfirmed	Check in/out class attendees; contactless/QR self check-in and a Check-In App kiosk ($10-15/mo add-on)Confirmed
Booking Windows	Services have a 'how soon can clients book (hours)' lead-time settingConfirmed	Online Appointment Rules, plus Lead Time to limit how close to start time customers may bookConfirmed
Brandable Booking Widget	Widget matches your brand colours and logo, including the loading tickerConfirmed	Limited — widget button colour theme and tab/service selection only; Vagaro states editing the generated code is not recommended; no custom…Confirmed
Bulk Class Cancellation	YesConfirmed	'Cancel Series' cancels all upcoming sessions at once; attendees auto-notified by text and email, with optional refundConfirmed
Bulk Class Creation	Recurrence rules by day with indefinite or custom end date; ClassFit generates classes ~3 months ahead automaticallyConfirmed	Recurring classes repeating daily, weekly (incl. biweekly/interval), monthly or yearly to an end dateConfirmed
Cancellation Windows	Per-class refund policy: no refunds, 'refund if replaced', or full refund at 1/3/6/12/24/48 hours before startConfirmed	Cancellation/no-show policy windows with automatic fee chargingConfirmed
Capacity Limits	YesConfirmed	Separate In-House Capacity and Live Stream Capacity per class sessionConfirmed
Courses	Buying a course package auto-enrols the client into all linked classes; expiry runs from purchase dateConfirmed	'Workshops' are a series of class sessions; adding an attendee registers them for all sessions in the seriesConfirmed
Duplicate Classes	Partial — class creation offers 'select existing class details as a template' to pre-fill from an existing class; no explicitly named dupli…Confirmed	Not verifiedEstimated
Embeddable Calendar Widget	Two lines of code; documented for WordPress, Wix, Squarespace, Weebly, GoDaddy, Shopify and plain HTMLConfirmed	Vagaro generates embeddable HTML; unlimited widgets, per-employee and per-location variantsConfirmed
No-show Tracking	No-shows show on the client profile; configurable no-show policies for unlimited memberships/class packs, up to financial penaltiesConfirmed	Mark no-show, auto-charge a fee, optionally consume a package/membership visit; Cancellations & No-Shows reportConfirmed
Recurring Bookings	Implemented as a recurring membership package linked to a specific class time; client auto-enrols and opts outConfirmed	Repeating appointments (daily/weekly/monthly/yearly); series can be edited as a whole or unlinked individually. Docs centre on appointment…Confirmed
Shareable Booking Links	A ClassFit business profile page acts as a hosted booking page for businesses without a websiteConfirmed	Widget link, Vagaro Listing Page (domain can be forwarded to it), and direct links to individual services/classes/packagesConfirmed
Waiting Lists	Automatic once capacity is reached; first in queue gets 1 hour to accept, and within 12 hours of start all waitlisters are notified at onceConfirmed	Three modes: 'You Pick' (manual), 'Money Maker' (auto-award to highest-value booking), 'First in Line' (auto-notify first in queue)Confirmed

Memberships & Packages

Automatic Renewals	YesConfirmed	Auto-renew on memberships (time-based) and packages (time-based or by completed visits), with renewal limits and pauseConfirmed
Class Packs	YesConfirmed	Packages sell a set number of future visits for services and classesConfirmed
Custom Package Rules	Expiry date, class counts and linked classes are all configurable, and editable per client after purchaseConfirmed	Configure included services/classes, visit counts, sales tax, auto-renew limits, rollover of unused visits, and pausingConfirmed
Drop-in Pricing	YesConfirmed	Classes can be sold and paid for individually online via the Online Shopping Cart ($10-15/mo add-on; free in the UK)Confirmed
Failed Payment Handling	Features page states failed payments are chased; KB documents card-decline handling and re-attempting paymentConfirmed	Dedicated Failed Payments report to review and re-run declined chargesConfirmed
Hold Multiple Memberships / Packs at Once	YesConfirmed	A customer can hold both memberships and packages; visits are redeemed against the booking at checkout/from the calendar, and can be auto-a…Confirmed

Clients

Booking History	Profile shows class attendance plus no-shows and cancellationsConfirmed	YesConfirmed
Client Export	Features page states import/export of clients; KB index lists a contact-export article, though the article itself was not retrievableConfirmed	YesConfirmed
Client Import	Existing contacts can be uploaded and profiles auto-created; ClassFit assists with migrations involving active memberships/packsConfirmed	Self-serve CSV/Excel customer import; Vagaro also imports customers from another software free of chargeConfirmed
Client Notes	Auto-saving notes field on the client profile, visible to organisers onlyConfirmed	YesConfirmed
Customer Search	YesConfirmed	Customer List report with filtering, plus customer search across the appConfirmed

Payments

Discount / Promo Codes	YesConfirmed	Promotion codes and discounts; promo codes can also be embedded in email notificationsConfirmed
Gift Cards	Tools > Gift Cards; set value, currency and expiry days. Buyer receives a unique code, redeemed via 'Use Gift Card' at checkoutConfirmed	Sell/redeem digital gift cards, upload your own designs, import gift cards from other softwareConfirmed
In-Person Payments	NoConfirmed	Vagaro Pay Desk POS, card readers, and Tap to PhoneConfirmed
Multi-Currency Support	Currency is selectable per product (e.g. gift cards); Stripe Connect supported internationallyConfirmed	Operates in USD, CAD, GBP and AUD, but each business account is tied to one country/currencyConfirmed
Online Payments at Booking	YesConfirmed	Full prepayment or deposits at online booking; requires the Online Shopping Cart add-on ($10-15/mo; free in the UK). Live-streamed classes…Confirmed
Payment Reporting	Payments dashboard (PIN-protected) with CSV export; additional reporting available via StripeConfirmed	Transaction List, Sales Summary, Credit Card Deposits and Failed Payments reportsConfirmed
Refunds	Via Stripe; class-credit refunds are immediate, card refunds take 3-5 daysConfirmed	Full/partial refunds incl. dedicated flows for memberships, packages (even partially redeemed), products, and auto-refund of prepaid bookin…Confirmed
Saved Payment Cards	YesConfirmed	Card on file, and you can require one to book onlineConfirmed
Secure Card Payments	Stripe only; ClassFit adds 2% at source on top of Stripe's feesConfirmed	Vagaro's own merchant services (US 2.29-2.6% + fee; UK 1.15% + £0.20 dip/tap). Third-party processors are not supported for in-app paymentsConfirmed

Communication

Booking Reminders	Email reminders before class (email only; no SMS)Confirmed	YesConfirmed
Broadcast Emails	Partial — you can email a class roster (all attendees, roster+waitlist, or waitlist only). No segment-wide or all-client broadcast found; M…Confirmed	One-time email blast with audience filteringConfirmed
Cancellation Emails	YesConfirmed	Cancelling a class auto-sends attendees a text and email with an optional custom messageConfirmed
Custom Email Templates	Email branding (logo, colours) is customisable; KB documents template creationConfirmed	Before-visit and after-visit notification/reminder templates are editable, with merge fields and promo codesConfirmed
Email Marketing	NoConfirmed	Built-in Email Marketing with campaign types, audience filtering, automated birthday/win-back campaigns. Free up to 1,000 credits/mo, then…Confirmed
Mailchimp Integration	One-way sync of name, email and phone for all active clients; auto-subscribed, no selective or manual syncConfirmed	NoConfirmed
SMS Broadcasts	NoConfirmed	One-time text blasts and text campaigns; requires a paid Text Messaging credit planConfirmed
SMS Notifications	NoConfirmed	Transactional text reminders/notifications, but requires a paid Text Messaging credit plan (from $20/mo US, £15/mo UK)Confirmed

Forms & Compliance

Custom Intake Forms	Built by selecting from a preset question library (emergency contact, blood pressure, pregnancy etc.) rather than a free-form builderConfirmed	Form builder for intake/consent/health forms plus SOAP notes; requires the Forms add-on ($10-15/mo)Confirmed
Digital Waivers	Upload your own waiver and T&Cs via Tools; presented at checkout for agreement. Click-to-agree rather than drawn e-signatureConfirmed	Liability waivers with electronic customer and employee signatures; requires the Forms add-on ($10-15/mo)Confirmed
Downloadable Form Responses	Partial — responses save to the client profile and a copy is emailed to you on submission; no bulk export or download documentedConfirmed	Download/print individual responses, plus a summary view and a table view of all form & SOAP responsesConfirmed
Required Forms Before Booking	Forms and waiver agreement are part of checkout and must be completed before attendance is confirmedConfirmed	Forms can be made mandatory for customers; forms can also be given expiration dates to force re-signingConfirmed

Staff Management

Custom Staff Permissions	Four levels: profile-only (default), Instructor, Manager (all except Payments and Settings), and CustomConfirmed	Customisable Access Levels and per-feature employee permissions, incl. restricting price/discount changes and waitlist useConfirmed
Instructor Revenue Reports	Partial — reports include teacher performance statistics and allow filtering by teacher, but a revenue-by-instructor figure is not explicit…Confirmed	Payroll/commission reporting by employee; sales attributed to a 'Sold By' employee (reassignable after checkout)Confirmed
Payroll Summaries	Tools > Payroll, define pay per team member, export to CSV. Pay-rate structures (hourly/per-session/commission) not documentedConfirmed	Payroll report with hourly rates and commissions per service, class and product; full Vagaro Payroll/Gusto processing is a separate add-on…Confirmed
Staff Accounts	YesConfirmed	Each employee gets a profile and login; each bookable calendar beyond the first costs $10-15/mo for up to seven licences, after which extra…Confirmed
Staff Attendance	No separate instructor attendance record — the instructor performs client check-in, which serves as the attendance workflowConfirmed	Time cards with clock in/out, plus a Time Card reportConfirmed
Staff Scheduling	Instructors are assigned per class, and the system blocks double-booking an instructor at the same timeConfirmed	Employee working hours, custom service hours, personal tasks/closures, time-off policies and balancesConfirmed

Reporting

Activity Log	Activity page logs every account action; filter by client name, class or package, and by all / client-only / admin-only activityConfirmed	Partial — per-appointment Timeline/History records who booked/modified it, what changed, and notifications sent; no system-wide audit log o…Confirmed
Attendance Reports	Attendance rates by class and sign-ups over any date rangeConfirmed	Service/Class Sales Summary reports number of classes and attendees; per-customer class attendance history also availableConfirmed
Full Audit History	YesConfirmed	Not verifiedEstimated
Occupancy Reports	Partial — attendance rates by class and class popularity metrics are reported; no fill-rate/utilisation report named as suchConfirmed	No dedicated fill-rate/utilisation report found. Attendee counts per class via the Service/Class Sales Summary report; custom utilisation r…Estimated
Package Reports	Partial — a 'Purchased Class Packages' view lists purchased packs with expiry and classes remaining. Not a reporting/analytics moduleConfirmed	YesConfirmed
Revenue by Class	Revenue generated from each class, plus average cost per class, filterable by class typeConfirmed	Service/Class Sales Summary gives class sale totals, add-on sales, cost to business and average sale per class; Sales By Category also avai…Confirmed
Revenue by Instructor	Partial — reports filter by teacher and show teacher performance stats, but revenue attributed per instructor is not explicitly documentedConfirmed	Via payroll/commission reporting and 'Sold By' employee attribution on salesConfirmed
Revenue Reports	Revenue over last month / 3 months / 12 months or custom range, filterable by class type, location and day of weekConfirmed	YesConfirmed
Visual Dashboards	Colour-coded charts on the analytics page plus a main dashboardConfirmed	Sales Trends and other trend reports render charts; deeper BI (50+ pre-built Power BI reports, Tableau) requires the Data Lake add-on at $4…Confirmed

Integrations

Google Calendar	NoConfirmed	Real-time two-way sync, included for all businessesConfirmed
Mailchimp	YesConfirmed	NoConfirmed
QuickBooks	NoConfirmed	Native QuickBooks Online integration; paid add-on ($10 US / $40 CA / £25 UK / $40 AU per month)Confirmed
Xero	NoConfirmed	Native Xero integration syncing sales, taxes and refunds; paid add-on ($10 US / $40 CA / $40 AU per month, free in the UK)Confirmed

Multi-Location

Additional Locations	Unlimited locations at no extra charge — locations are a central venue library within the single account; pricing is revenue-based, not per…Confirmed	Each location requires its own separate business account, monthly subscription and feature subscriptions; the Multi-Location screen then li…Confirmed
Calendars / Seats Included	No calendar/seat model — pricing is 2% of monthly revenue (min $45, max $120/mo) with unlimited instructors, classes, clients and locationsConfirmed	1 bookable calendar licence in the base subscription ($23.99/mo US, £20/mo UK). Each additional employee calendar $10/mo (£10 UK) for up to…Confirmed
Centralised Multi-Location Management	Partial — multiple venues run from one account with shared clients, and reports filter by location; no distinct HQ/franchise or per-site su…Confirmed	A 'flagship' location syncs settings, pricing and customer information across a location group, with cross-location reporting and location…Confirmed
Separate Booking Embeds Per Location	NoConfirmed	A booking widget can be created for 'This Location' or a specific multi-location; each location has its own Vagaro Listing PageConfirmed

Branded Apps

Branded Android App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on Google Play under the business's own name…Confirmed	True white-label app on Google Play under your own business name (your own Google Developer account required). Same pricing as iOS; one fee…Confirmed
Branded iOS App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on the App Store under the business's own na…Confirmed	True white-label app published to the App Store under your own business name (your own Apple Developer account required). $100 one-time dev…Confirmed
Custom Branding	Logo and colours across the booking widget and emails, included in the base price (branded apps are a separate add-on)Confirmed	Branded App icon, splash screen and button colours; booking widget colour theme; MySite website global stylingsConfirmed
Push Notifications	App notifications in the standard client apps; branded apps add push for updates and offersConfirmed	Push notifications to customers via the Vagaro app / your Branded App; Fill My Books also sends automated pushesConfirmed

Support

24/7 Email Support	CONFLICT — Marketing/homepage claim 24/7 human email support (avg ~1.5h). Help centre still publishes business hours 9:00am–11:00pm GMT, 7…Confirmed	Not stated as 24/7 — support via email and regional phone lines (US, CA, UK, AU). The 'Vera' AI assistant is always available and can escal…Confirmed
Free Data Migration	Partial — features page states "We move your data from your old software for you, free". The setup-services page is narrower: contacts with…Confirmed	Partially free — the first 'Premium Import' (full business data, done by a Vagaro Specialist, typically 3-5 business days) is free; subsequ…Confirmed
Knowledge Base	Public help centre with ~115 articles across 11 categories, plus video tutorialsConfirmed	Extensive public Zendesk help centre, plus free video tutorials and Vagaro UniversityConfirmed
Live Video Support	CONFLICT — Help centre emphasises email and points voice needs to booking a demo. Homepage/features offer Zoom calls / screen-share support…Confirmed	No Zoom/video support tier. Closest equivalents: free regional phone support and free live workshops; paid 1:1 training at Vagaro Universit…Confirmed

Everything both ClassFit and Vagaro do (11 features)