ClassFit vs PunchPass

A data-derived, sourced comparison. Every value below links to where we found it.

ClassFit: priced as a percentage of revenue, no in-person payments.

PunchPass: flat tiered pricing, no sms broadcasts.

Price at three example sizes

Studio size	ClassFit	PunchPass
Solo operator	$60/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$59/moGrow$59/mo, monthly billing
Established studio	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$59/moGrow$59/mo, monthly billing
Growing multi-site	$120/moStandard2% of monthly revenue, $45 minimum and $120 cap. No separate subscription.	$59/moGrow$59/mo, monthly billing
Base plan headline price: ClassFit $45/mo, PunchPass $59/mo. Excludes payment-processing fees and add-ons — see the full cost calculator.

Where they differ

Scheduling & Booking

1:1 Appointments	YesConfirmed	Private Sessions (all plans) plus an Appointments schedule; sessions booked against instructors, and Private Sessions do not appear on the…Confirmed
Attendance Tracking	Check-in via the class page Clients tab on any device; self check-in or manual. Recorded to client historyConfirmed	Manual marking, bulk mark-all, automated attendance, and touch-free customer self check-inConfirmed
Booking Windows	Services have a 'how soon can clients book (hours)' lead-time settingConfirmed	YesConfirmed
Brandable Booking Widget	Widget matches your brand colours and logo, including the loading tickerConfirmed	Colour themes and logo carry through to the embedded timetable; theme picker rather than free custom CSSConfirmed
Bulk Class Cancellation	YesConfirmed	Cancel individual classes or all classes for a given day; bulk actions on the recurring scheduleConfirmed
Bulk Class Creation	Recurrence rules by day with indefinite or custom end date; ClassFit generates classes ~3 months ahead automaticallyConfirmed	YesConfirmed
Cancellation Windows	Per-class refund policy: no refunds, 'refund if replaced', or full refund at 1/3/6/12/24/48 hours before startConfirmed	Business-wide default cancellation window plus custom per-class and per-recurring-time cancellation policiesConfirmed
Courses	Buying a course package auto-enrols the client into all linked classes; expiry runs from purchase dateConfirmed	"Series" — multi-session course sold as one purchase; one registration creates reservations for ALL classes in the series. Flow and Pro pla…Confirmed
Duplicate Classes	Partial — class creation offers 'select existing class details as a template' to pre-fill from an existing class; no explicitly named dupli…Confirmed	"Create a Copy" on a series; individual classes copied via the scheduleConfirmed
Embeddable Calendar Widget	Two lines of code; documented for WordPress, Wix, Squarespace, Weebly, GoDaddy, Shopify and plain HTMLConfirmed	iFrame embed codes incl. WordPress; filtered views by class, instructor or locationConfirmed
No-show Tracking	No-shows show on the client profile; configurable no-show policies for unlimited memberships/class packs, up to financial penaltiesConfirmed	Mark as No Show (deducts pass credit); No Shows & Late Cancels report; optional penalty fee for unlimited members via StripeConfirmed
Recurring Bookings	Implemented as a recurring membership package linked to a specific class time; client auto-enrols and opts outConfirmed	YesConfirmed
Shareable Booking Links	A ClassFit business profile page acts as a hosted booking page for businesses without a websiteConfirmed	YesConfirmed
Staff Substitution	YesConfirmed	Add Substitute on a single class, or for multiple classes at once via Schedule > Bulk ActionsConfirmed
Waiting Lists	Automatic once capacity is reached; first in queue gets 1 hour to accept, and within 12 hours of start all waitlisters are notified at onceConfirmed	Confirmation Mode (emails all waitlisted, first to claim gets in) or Autofill Mode (auto-adds first in queue)Confirmed

Memberships & Packages

Automatic Renewals	YesConfirmed	Recurring memberships auto-charge via Stripe; Flow and Pro plans onlyConfirmed
Custom Package Rules	Expiry date, class counts and linked classes are all configurable, and editable per client after purchaseConfirmed	Configurable expiry, class eligibility rules, credit counts and pricing per passConfirmed
Failed Payment Handling	Features page states failed payments are chased; KB documents card-decline handling and re-attempting paymentConfirmed	Pass marked payment failed and membership auto-suspended; owner emailed; auto-retry when customer updates card, or admin can force a retryConfirmed
Hold Multiple Memberships / Packs at Once	YesConfirmed	A customer can hold multiple active passes/memberships; eligibility rules govern which apply and staff can change which pass was appliedConfirmed
Memberships	YesConfirmed	Recurring memberships require the Flow or Pro plan — NOT included on the entry Grow planConfirmed

Clients

Booking History	Profile shows class attendance plus no-shows and cancellationsConfirmed	YesConfirmed
Client Export	Features page states import/export of clients; KB index lists a contact-export article, though the article itself was not retrievableConfirmed	YesConfirmed
Client Import	Existing contacts can be uploaded and profiles auto-created; ClassFit assists with migrations involving active memberships/packsConfirmed	Email your exported CSV to support and Punchpass uploads it for you (no self-serve CSV importer)Confirmed
Client Notes	Auto-saving notes field on the client profile, visible to organisers onlyConfirmed	Notes plus account flags; customer tags are Pro plan onlyConfirmed
Customer Search	YesConfirmed	Customer search plus a Custom Fields Search for intake-form data (Pro)Confirmed

Payments

Automatic Billing	YesConfirmed	Recurring membership billing via Stripe; Flow and Pro plans onlyConfirmed
Discount / Promo Codes	YesConfirmed	Discount codes with redemption limits; Flow and Pro plans onlyConfirmed
Gift Cards	Tools > Gift Cards; set value, currency and expiry days. Buyer receives a unique code, redeemed via 'Use Gift Card' at checkoutConfirmed	Gift cards / gift passes redeemable at checkout; Flow and Pro plans onlyConfirmed
In-Person Payments	NoConfirmed	Via the Square integration (on request) for Square Reader/POS, or manually charge a card through Stripe. No native Punchpass POS terminalConfirmed
Multi-Currency Support	Currency is selectable per product (e.g. gift cards); Stripe Connect supported internationallyConfirmed	Available in 58 countries, but currency is set by the linked Stripe account and only one Stripe account can be linked — so one currency per…Confirmed
Online Payments at Booking	YesConfirmed	"Payment before booking" available on all plansConfirmed
Payment Reporting	Payments dashboard (PIN-protected) with CSV export; additional reporting available via StripeConfirmed	Sales Details report and Stripe Online Payments report covering paid, deleted and refunded transactionsConfirmed
Refunds	Via Stripe; class-credit refunds are immediate, card refunds take 3-5 daysConfirmed	Refund Payment button on passes, memberships, tickets and series purchases; refunds Stripe (incl. ACH) transactionsConfirmed
Saved Payment Cards	YesConfirmed	Flow and Pro plans only, requires StripeConfirmed
Secure Card Payments	Stripe only; ClassFit adds 2% at source on top of Stripe's feesConfirmed	Via Stripe (all plans); Square available on requestConfirmed

Communication

Booking Reminders	Email reminders before class (email only; no SMS)Confirmed	Class reminder email sent automatically (content not customizable)Confirmed
Broadcast Emails	Partial — you can email a class roster (all attendees, roster+waitlist, or waitlist only). No segment-wide or all-client broadcast found; M…Confirmed	Send one-off emails to all customers, selected customers, a class roster, or a report-derived listConfirmed
Custom Email Templates	Email branding (logo, colours) is customisable; KB documents template creationConfirmed	Partial — receipt, reservation confirmation and pass-expiring emails are customizable; class reminder, cancellation, waitlist and payment-f…Confirmed
Email Marketing	NoConfirmed	Limited — Automations capped at 3 (Grow), 10 (Flow), unlimited (Pro). No drip campaigns, A/B testing or segmentation; Mailchimp/MailerLite…Confirmed
Mailchimp Integration	One-way sync of name, email and phone for all active clients; auto-subscribed, no selective or manual syncConfirmed	Native Mailchimp integration — Flow and Pro plans only (MailerLite also supported)Confirmed

Forms & Compliance

Custom Intake Forms	Built by selecting from a preset question library (emergency contact, blood pressure, pregnancy etc.) rather than a free-form builderConfirmed	Intake forms with 10 custom fields; only 3 published at once. PRO PLAN ONLYConfirmed
Digital Waivers	Upload your own waiver and T&Cs via Tools; presented at checkout for agreement. Click-to-agree rather than drawn e-signatureConfirmed	Online waivers with stored e-signatures, all plans. No custom fields on the waiver — not a substitute for an intake formConfirmed
Downloadable Form Responses	Partial — responses save to the client profile and a copy is emailed to you on submission; no bulk export or download documentedConfirmed	Individual waivers savable as PDF; custom-field responses searchable and customer lists export to CSV. No bulk signed-waiver export reportConfirmed
Required Forms Before Booking	Forms and waiver agreement are part of checkout and must be completed before attendance is confirmedConfirmed	Not verifiedEstimated

Staff Management

Custom Staff Permissions	Four levels: profile-only (default), Instructor, Manager (all except Payments and Settings), and CustomConfirmed	NoConfirmed
Instructor Revenue Reports	Partial — reports include teacher performance statistics and allow filtering by teacher, but a revenue-by-instructor figure is not explicit…Confirmed	Attributed Revenue per instructor, with configurable no-show handlingConfirmed
Payroll Summaries	Tools > Payroll, define pay per team member, export to CSV. Pay-rate structures (hourly/per-session/commission) not documentedConfirmed	Instructor Activities report gives classes taught, attendance and attributed revenue per instructor, but does not calculate pay rates or co…Confirmed
Staff Attendance	No separate instructor attendance record — the instructor performs client check-in, which serves as the attendance workflowConfirmed	NoConfirmed
Staff Scheduling	Instructors are assigned per class, and the system blocks double-booking an instructor at the same timeConfirmed	Assign instructors to classes, add substitutes in bulk, private per-instructor calendar. No shift/rota or staff-availability moduleConfirmed

Reporting

Activity Log	Activity page logs every account action; filter by client name, class or package, and by all / client-only / admin-only activityConfirmed	Partial — pass-level activity history logs credit adjustments and automation actions. No system-wide who-did-what audit trailConfirmed
Attendance Reports	Attendance rates by class and sign-ups over any date rangeConfirmed	YesConfirmed
CSV Export	YesConfirmed	"Export as CSV" button on reports and customer listsConfirmed
Full Audit History	YesConfirmed	Not verifiedEstimated
Membership Reports	YesConfirmed	Sales Details covers membership sales; Expired & Full Passes covers usage/expiry. No dedicated churn/retention reportConfirmed
Occupancy Reports	Partial — attendance rates by class and class popularity metrics are reported; no fill-rate/utilisation report named as suchConfirmed	Partial — attendee totals and average attendance per class/time slot, but no fill-rate percentage against capacityConfirmed
Package Reports	Partial — a 'Purchased Class Packages' view lists purchased packs with expiry and classes remaining. Not a reporting/analytics moduleConfirmed	Expired & Full Passes report reviews pass and membership usageConfirmed
Revenue by Class	Revenue generated from each class, plus average cost per class, filterable by class typeConfirmed	Attendance & Revenue by Class report, Individual Class Attendance & Revenue report, and Class Details by Day/Time reportConfirmed
Revenue by Instructor	Partial — reports filter by teacher and show teacher performance stats, but revenue attributed per instructor is not explicitly documentedConfirmed	YesConfirmed
Revenue Reports	Revenue over last month / 3 months / 12 months or custom range, filterable by class type, location and day of weekConfirmed	YesConfirmed
Visual Dashboards	Colour-coded charts on the analytics page plus a main dashboardConfirmed	Home page shows toggleable at-a-glance metrics that click through into reports; no charts/graphs — reporting is predominantly tabularConfirmed

Integrations

Apple Calendar	NoConfirmed	One-way .ICS calendar feed to Apple Calendar / iCloudConfirmed
Google Calendar	NoConfirmed	One-way .ICS calendar feed/subscription; does not read back from the external calendarConfirmed
Mailchimp	YesConfirmed	Native Mailchimp integration — Flow and Pro plans onlyConfirmed
Outlook Calendar	NoConfirmed	One-way .ICS calendar feed to Outlook Office 365 and ExchangeConfirmed

Multi-Location

Additional Locations	Unlimited locations at no extra charge — locations are a central venue library within the single account; pricing is revenue-based, not per…Confirmed	Multiple locations can run on one schedule at no extra cost (via a custom filter). Fully separate locations need a second account, with a 1…Confirmed
Calendars / Seats Included	No calendar/seat model — pricing is 2% of monthly revenue (min $45, max $120/mo) with unlimited instructors, classes, clients and locationsConfirmed	Not applicable — Punchpass prices per account, not per calendar or seat. All plans include unlimited classes, passes and instructorsConfirmed
Centralised Multi-Location Management	Partial — multiple venues run from one account with shared clients, and reports filter by location; no distinct HQ/franchise or per-site su…Confirmed	Limited — one account can carry multiple locations on a single shared schedule, but truly separate sites need separate accounts; no HQ/fran…Confirmed
Separate Booking Embeds Per Location	NoConfirmed	Location filter on the public schedule plus location-filtered iFrame embeds; Flow and Pro add an extra schedule page. Not a fully separate…Confirmed

Branded Apps

Branded Android App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on Google Play under the business's own name…Confirmed	NoConfirmed
Branded iOS App	Add-on at $100 per month, or $80 per month equivalent when paid annually; no setup fee. Listed on the App Store under the business's own na…Confirmed	NoConfirmed
Custom Branding	Logo and colours across the booking widget and emails, included in the base price (branded apps are a separate add-on)Confirmed	Logo on public schedule and purchase pages, custom colour themes (all plans), customizable public home page (Pro only)Confirmed
Push Notifications	App notifications in the standard client apps; branded apps add push for updates and offersConfirmed	NoEstimated

Support

24/7 Email Support	CONFLICT — Marketing/homepage claim 24/7 human email support (avg ~1.5h). Help centre still publishes business hours 9:00am–11:00pm GMT, 7…Confirmed	Human support during staffed weekday hours via live chat/email; weekends/holidays covered by AI assistant Penny (human escalate on request)…Confirmed
Email Support	YesConfirmed	Email or ticket support available during published hours — not 24/7Estimated
Free Data Migration	Partial — features page states "We move your data from your old software for you, free". The setup-services page is narrower: contacts with…Confirmed	Email your exported customer/pass file to support and Punchpass imports it at no stated charge; membership imports in 1-2 business daysConfirmed
Knowledge Base	Public help centre with ~115 articles across 11 categories, plus video tutorialsConfirmed	Extensive public help centre — 18 collections, 250+ articlesConfirmed
Live Video Support	CONFLICT — Help centre emphasises email and points voice needs to booking a demo. Homepage/features offer Zoom calls / screen-share support…Confirmed	No Zoom/video support. Live chat + email with strong human coverage on weekdays; AI (Penny) handles weekend chat with human handoffConfirmed

Everything both ClassFit and PunchPass do (9 features)